TrueKatana
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Frequently Asked Questions

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Your website indicates that the processing time is 1-2 business days. Why my order has not been ship

Most of our swords has some stock available, so we can process order within 1-2 business days. If the sword you ordered, we don't have it in stock, our craftsman will handmade by order, that why the processing time will be a little bit longer. If we can not process your order within 1-2 business days, we will send your a notification email to you. Let you know the estimate handmade time for your order, if you do not receive the email, please check your spam folder. Thank you.