Privacy Policy | TrueKatana

Last updated: March 2026

This Privacy Policy describes how SWORDSMAN INC. (doing business as "TrueKatana," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit www.truekatana.com (the "Site") or make a purchase from us.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

1. Information We Collect

Information You Provide to Us

When you place an order, create an account, contact customer service, subscribe to our emails, or leave a product review, we may collect the following information:

Name (first and last)
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by our payment providers — we do not store your full credit card number)
Order history and product preferences
Messages and communications you send to us
Product review content, including any photos you upload

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information about your device and browsing activity, including:

IP address
Browser type and version
Operating system
Time zone and language settings
Pages viewed, products browsed, and time spent on each page
Referring website or search terms that brought you to our Site
Device type (desktop, mobile, tablet)

We collect this information using cookies, log files, web beacons, and similar tracking technologies. See the "Cookies & Tracking" section below for more details.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping, payment processing, and order confirmation
Communicate with you about your orders, account, and customer service inquiries
Send you marketing emails and promotional offers (only if you have opted in — you can unsubscribe at any time)
Improve our Site, products, and customer experience based on browsing behavior and feedback
Detect and prevent fraud, unauthorized transactions, and other illegal activities
Comply with applicable legal obligations
Display targeted advertisements on third-party platforms (see "Advertising" below)

3. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and to collect data about how you interact with the Site. The types of cookies we use include:

Essential cookies: Required for the Site to function properly (e.g., shopping cart, login sessions, security)
Analytics cookies: Help us understand how visitors use the Site, which pages are most popular, and where users drop off (e.g., Google Analytics)
Advertising cookies: Used to deliver relevant advertisements to you on third-party platforms and to measure the effectiveness of our marketing campaigns (e.g., Google Ads, Facebook Pixel)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site, including your ability to place orders.

For more information about how Google uses your data, visit Google's Privacy Policy. To opt out of Google Analytics, visit Google Analytics Opt-out.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of service providers who assist us in operating our business:

Payment processors: PayPal and other payment gateways process your payment information securely. We do not have access to your full credit card number.
Shipping carriers: SF Express, UPS, USPS, and FedEx receive your name and shipping address to deliver your order.
Email marketing platforms: We use third-party services to send promotional emails and order notifications.
Analytics and advertising services: Google Analytics, Google Ads, and similar platforms receive anonymized browsing data to help us understand site traffic and optimize our advertising.
Fraud prevention services: We may share order information with fraud detection services to protect against unauthorized transactions.

We may also disclose your personal information when required by law, such as in response to a subpoena, court order, or government investigation, or to protect our rights, property, or safety.

5. Advertising

We use your browsing data to display targeted advertisements on third-party platforms such as Google, Facebook, and Instagram. These advertisements are based on your activity on our Site (such as products you viewed) and are intended to show you relevant offers.

You can opt out of targeted advertising through the following resources:

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, provide customer support, comply with our legal obligations, resolve disputes, and enforce our agreements.

Order records are retained for a minimum of seven (7) years for tax and legal compliance purposes. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, except for data we are legally required to retain.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmitted to and from our Site, secure payment processing through PCI-compliant payment providers, and restricted access to personal data within our organization.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the purpose of collection, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (such as data needed to complete a transaction or comply with legal obligations).
Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale/Sharing: We do not sell your personal information. However, if you wish to opt out of the sharing of your data for targeted advertising purposes, you may contact us at the email address below.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at customerservice@truekatana.com with the subject line "Privacy Rights Request." We will respond to verified requests within 45 days as required by law.

9. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites you visit. There is currently no industry-standard way to interpret DNT signals, and our Site does not currently respond to DNT signals. However, you can manage your tracking preferences through the cookie and advertising opt-out options described above.

10. Minors

Our Site and products are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information as promptly as possible. If you believe a minor has provided us with personal information, please contact us at customerservice@truekatana.com.

11. International Users

Our Site is operated from the United States. If you are accessing the Site from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using the Site, you consent to the transfer of your information to the United States.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you may have additional rights under the General Data Protection Regulation (GDPR) or similar legislation. Please contact us to exercise these rights.

12. Third-Party Links

Our Site may contain links to third-party websites, such as payment processors, social media platforms, and review services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us:

SWORDSMAN INC.

Goodyear Business Park

Irvine, CA 92618

United States

Email: customerservice@truekatana.com

For general inquiries about our products and services, visit our Contact Us page.