- Any returning must inform us first, to send back without return RMA# given by us will not be accepted.
- We might ask buyer to test the item in order to eliminate improper use factor, buyer has responsibility to follow the test correctly.
- We will cover all expense (Item price, Shipping$) if confirmed due to manufacturing problem or our errors, the other way round, buyer will responsible for the return and ship to postage.
- The item must be returned in NEW condition and with the entire original package and accessories, manuals, etc or it will be rejected by our warehouse and returned back to you.
- Replacement/Refund will be made within 3-5 business days after the goods are returned and received by seller.
- We strongly recommend you to use a service with tracking# to locate the return packages.
- Items return after the required deadline we might ask for 10-20% restocking fee.
- Returned products are permitted and must be initiated by the buyer within 30 days from the date of purchase.
- There is no restocking fee for damaged or defective products. Shipping and handling fees are absolutely non-refundable.
- All non-defective, undamaged products are subject to a 20% restocking fee if returned opened or in a non-factory sealed box.
- For damage caused by incorrect use, assembly, disassembly, and sharpening of product. We are not responsible for returns and exchanges.