I rarely leave reviews, but my experience with TrueKatana absolutely deserves one.r
r
I initially received an incorrect item with my order. Mistakes happen, that part didn’t concern me. What did matter was how the situation was handled, and TrueKatana exceeded every expectation I had.r
r
From the very first reply, their support team was polite, responsive, and genuinely focused on making things right. They clearly communicated my options, worked with my timeline (this was a birthday gift), and went out of their way to minimize inconvenience. Instead of rigid policies or delays, I was met with flexibility, transparency, and solutions.r
r
The highlight? They arranged shipment of the correct sword promptly and ultimately told me I could keep the incorrect item at no cost—no return required. That level of trust and goodwill is rare, especially in online retail.r
r
What impressed me most wasn’t just the resolution, but how easy they made the entire process feel. No friction. No defensiveness. No hoops to jump through. Just professional, thoughtful customer care from start to finish.r
r
TrueKatana has earned a customer for life. Their customer service genuinely rivals what I’ve experienced with top-tier Fortune 500 companies, and I wouldn’t hesitate to recommend them to anyone considering a purchase.r
r
If you’re on the fence, don’t be. You’ll be taken care of.
 |
Handmade Japanese Katana Sword T10 Carbon Steel With Sunflower Tsuba |
Omg my boyfriend love it!!! He super heavy and super sharp!!!! It’s literally sword !!! It took a while to get here, but it got here!
 |
Handmade Japanese Sword With Golden Blade And Scabbard |
Got here very fast (within about 4-5 days). Looks awesome as a centerpiece on my wall. Has a very durable feel to it. Would purchase from here again in the future.
 |
Kyojuro Rengoku's Sword, Demon Slayer Sword, Kimetsu No Yaiba Sword - Nichirin Sword |
Great product! Item was a described. Fast shipping.
 |
Handmade Japanese Katana Sword T10 Carbon Steel Real Hamon |
Excellent, thank you.
 |
Handmade Japanese Katana Sword T10 Folded Clay Tempered Steel With White Scabbard |
The sword was actually very sturdy and good quality
 |
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
Absolutely stunning. A beautiful craft!
 |
Authentic Japanese Katana Sword Damascus Steel With Red Blade And Scabbard |
Es una belleza estoy enamorado de este producto muchas gracias es excelente
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
Fantastic product, exactly what was expected
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
Amaazing quality 100% real my fiance loved it thank you❤️
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
Seems to be a nice product.. shipping was very reasonably timed. Thank you..
|
Handmade Japanese Katana Sword T10 Folded Clay Tempered Steel With White Scabbard |
Some wax in the sheath making it a tad hard to sheathe the sword. Otherwise lovely blade. Thank you.
 |
Yama Enma Sword, Roronoa Zoro Katana, Trafalgar D Water Law Anime Sword |
Beautiful blade
 |
Authentic Japanese Katana Sword T10 Folded Clay Tempered Steel Razor Sharp |
The detail on the blade scabbard are incredible. I am disappointed with the lack of the chain from the anime at the end of the handle and lack of detail on the hilt.
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
The Zoro replica is perfect! High quality! Well worth it! Arrived so quickly as well!
|
Yama Enma Sword, Roronoa Zoro Katana, Trafalgar D Water Law Anime Sword |
Bro you’re not going to regret this purchase…. Ik y you looking through the comments. Yes this is 100% quality/real.
|
Handmade Japanese Katana Sword T10 Folded Clay Tempered Steel With White Scabbard |
Bought for my girlfriend. She absolutely loves it. Loves the craftsmanship, leatherwork and the 3 crescent moon symbol on the blade. Super fast shipping, A+ quality. Thank you!
 |
The Walking Dead Michonne's Katana, Zombie Slayer Katana Sword With Strap |
Honest feedback: My first ever katana. Beautiful craftsmanship. Does look exactly like the image online, and an intense feeling of caution and anxiety occurs when I unsheathe the blade. Hilarious, but highly important instruction/liability manual......DO NOT LICK THE BLADE. DO NOT CHOP VEGETABLES WITH THE BLADE. I can only image some of the cases.
 |
Handmade Japanese Katana Sword T10 Carbon Steel With Black Scabbard |
My order came in pretty quickly and the quality seems pretty good! It’s a gift so I have to wait till it’s opened to see how durable it is but it’s got good weight to it :D
 |
Wwii Japanese Type 98 Army Shin Gunto Officer’s Sword |
Amazing craftsmanship, will buy again from you guys!
|
Kyojuro Rengoku's Sword, Demon Slayer Sword, Kimetsu No Yaiba Sword - Nichirin Sword |
Super i will bye two more soon
 |
Handmade Japanese Katana Sword T10 Folded Clay Tempered Steel With Golden Blade |
Love it
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
Awesome Blade for the price. Will be purchasing again! Thanks guys!
|
Handmade Japanese Katana Sword T10 Carbon Steel With Black Scabbard |
I bought this Katana as an 18th birthday gift for my son. He’s very involved in martial arts and things of that nature. He went and found the Katana and asked for it as his gift. We were actually blown away by the craftsmanship and beauty of both the katana and the wooden sheath. The Katana itself is gorgeous and so well made the attention to detail is remarkable. The wooden sheath is stunning and looks like a masterpiece itself. We quickly ordered wall mounts and it’s proudly mounted on my son’s wall in his room. It’s a stunning piece to look at and he LOVES having it as part of his decor for his room as well as just an amazing piece of what I’d call art! I’m sure he will be finding more on your site to order for future occasions and I will definitely happily purchase knowing we are getting such high quality goods.
|
Authentic Japanese Katana Sword Damascus Steel With Red Blade And Scabbard |
Arrived extremely fast and very well packed. Quality looks great. It is a gift so I dont have any display photos yet.
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
Super fast shipping and a great product! Very impressive with both, nicely done!!!
|
The Walking Dead Michonne's Katana, Zombie Slayer Katana Sword With Strap |
Great service and very fast too.
|
Handmade Bleach Kurosaki Ichigo Bankai Tensa Zangetsu Anime Katana Swords |
I can’t leave a photo yet cause it’s a gift. But the shipping was CRAZY fast! And the katana looks and feels AMAZING!!!!
|
Yama Enma Sword, Roronoa Zoro Katana, Trafalgar D Water Law Anime Sword |
